Refund
Policy.

Refunds may be considered in the following situations:

• Technical issues that prevent you from using Scrolo features
• Duplicate payments or billing mistakes
• Refund requests submitted within 7 days of your first subscription purchase

All refund requests are reviewed individually and approval is not guaranteed.

We generally cannot provide refunds for:

• Purchases made more than 30 days ago
• Subscription renewals where cancellation was not completed before the renewal date
• Change of mind after significant use of Scrolo
• Unused subscription time after cancellation

To request a refund, please contact us:

Email: info@scrolo.app

Subject: Refund Request

Please include:

• Your registered email address
• Transaction / order ID
• Reason for your refund request

We will review your request within 2–3 business days.

If approved, refunds will be processed to your original payment method within 5–7 business days.

If you subscribed through the Apple App Store, refunds are handled directly by Apple.

To request a refund:

1. Visit Apple’s refund page
2. Sign in with your Apple ID
3. Select your Scrolo purchase
4. Submit a refund request

Go to Apple’s refund page

Apple reviews and manages all iOS refund decisions.

If you subscribed through Google Play, refunds are handled by Google.

To request a refund:

1. Open your Google Play account
2. Find your Scrolo subscription purchase
3. Select the refund / report option

Open Google Play subscriptions

Google reviews and manages all Android refund decisions.

Cancelling your subscription stops future payments but does not automatically refund your current subscription period.

You can cancel your subscription from:

iOS: Settings → Apple ID → Subscriptions → Scrolo → Cancel Subscription

Android: Google Play → Profile → Payments & subscriptions → Subscriptions → Scrolo → Cancel

Web: Log in to your Scrolo.app account → Subscription Settings → Cancel Subscription

Please remember:

• Cancel at least 24 hours before renewal to avoid the next charge
• Deleting the app does not cancel your subscription
• You will keep access until your current billing period ends

Scrolo does not provide partial or prorated refunds for unused subscription periods.

After cancellation, you can continue using Scrolo until your paid period expires.

For refund questions, email us:

Email: info@scrolo.app

We usually respond within 2–3 business days.

We may update this Refund Policy from time to time.

Any changes will be reflected by updating the “Last Updated” date above.